Frequently asked questions
What it costs, how to get going, and how your information is looked after.
It is software for paying your staff and keeping the books around them straight. You keep your employee records in it, run payroll each month, hand out payslips, track what the office spends, bill your own clients, and see where everyone stands. All of it lives in one place instead of being spread across spreadsheets.
Business owners, accountants, consultants, staffing agencies, and anyone looking after a group of companies. It works just as well if you pay six people as it does if you pay six hundred, and you can run more than one company without them ever getting mixed up.
Ask for an account and tell us a bit about your company, or try the demo first if you would rather look around before you commit. We will review what you send, sort out payment with you, then email you a link so you can set your password and sign in.
Yes. Ask for a demo, confirm your email address, and we will send you a login to a shared demo company that is already filled with sample data. You can run payroll in it, look at payslips, and try the invoicing without giving us anything but an email address.
Each company you run is kept completely separate from every other company on the service, so nothing is ever pooled together. Sensitive details like national ID and bank account numbers are stored in a protected form, you decide exactly what each of your own people can see, and your information is backed up regularly and kept somewhere separate from the live service. No system anywhere can be promised to be perfect, so we also recommend keeping your own copies of anything critical.
$500 once to get set up, then a monthly fee that follows how many people you pay, starting at $25 a month. Here are the published bands: 0 to 25 employees $25; 26 to 40 employees $35; 41 to 60 employees $48; 61 to 100 employees $70; 101 to 150 employees $95; 151 to 250 employees $140; 251 to 400 employees $200; 401 and up employees $300. You can pay by wire transfer, check, or cash. There is no card to enter and nothing hidden on top.
Your band follows the people you actually pay, counted at the moment each invoice goes out. That is the same number you can see on your own employee list, so you can always check the bill yourself. If a change would move you into a different band, we email you before the invoice goes out rather than letting you find out from the invoice. It works the same way whether your headcount goes up or down.
Yes, and a lot of our customers do. Each company gets its own space with its own people, its own settings, and its own login, so you can run several businesses side by side without anything crossing over.
You set your tax rates up for the year and the payslip applies them automatically, so the math is done for you and it is done the same way every month. You are still the one who signs off on the run, and you can see exactly how every figure was reached before you do.
Yes. You build your own list of what people get paid and what comes out, save the combinations you use often, then apply them to each person. It bends to how your business actually pays people rather than forcing you into someone else's idea of a salary.
Yes. You can send a client a proper invoice broken down line by line, record what they pay you, and keep a running statement for each one so you always know who still owes you money. It comes out as a tidy PDF with your own name and logo on it, in your own currency.
It is a login you can give an outside client so they can see the figures you have chosen to share with them, and nothing else. They get a read only view. They can never reach the rest of your company.
Yes. You can record what the office spends and what it owns, with running balances and statements, so the money around your payroll is tracked in the same place rather than in a separate file nobody updates.
They do, and they carry your company name, logo, address, and color, so they are ready to print or email without you touching them.
Yes, and you decide what each of them can do. You can let someone manage employee records without ever showing them what anyone earns, for example.
Whichever one you pick. Each company chooses its own currency for pay and for invoicing, so it works wherever you are.
No. It runs in your web browser on a computer, a tablet, or a phone. There is nothing to download, nothing to update, and nothing for your IT person to maintain.
Yes, on a regular schedule, and the copies are kept away from the live service. That said, the service is provided as it is and without a guarantee, so we do recommend you keep your own copies of anything you cannot afford to lose. Our Terms and Privacy Policy spell this out.
You can stop whenever you like. Ask us and we will make your information available for a reasonable period so you can take what you need with you.
Still have a question? Get in touch.
Ready to make payday simple?
Ask for an account and we will get your company set up and ready to run.