Terms of Service
Last updated: August 2026
These Terms of Service ("Terms") govern your access to and use of the InternalPayroll platform, website and related services (the "Service"). By requesting an account, requesting a demo, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
The service
InternalPayroll is software for running payroll and managing the money around your office. Each company you run is set up as its own separate account, kept apart from every other company using the Service. Features may be added, changed, or removed at any time.
Accounts & eligibility
- We set up accounts after you request one and payment is received. You are responsible for the accuracy of the information you provide.
- You are responsible for safeguarding your login credentials and for all activity that occurs under your account or workspace, including anything done by the staff and client users you invite.
- You represent that you have the authority to enter into these Terms on behalf of your company and that your use complies with all laws applicable to you.
Fees & payment
- The Service is charged as a one-time registration fee of $500 plus a recurring monthly fee determined by the number of employees in your workspace, according to the band table published on our pricing page, unless a different fee is agreed in writing.
- Your band is determined by the employees your workspace pays, counted at the time each invoice is raised, and the count used is recorded on that invoice. Adding or removing employees may therefore move you between bands.
- Where a change in your employee count would change the amount of your next invoice, we will notify the billing contact on your workspace in advance of that invoice being raised. Increases and decreases are notified on the same basis.
- We may change the published band table. A change to the band table does not alter a fee separately agreed with you in writing.
- Payment is made by wire transfer, check, or cash. There is no credit card requirement. Access may be suspended or terminated for non-payment.
- Fees are non-refundable except where required by law, and are exclusive of any taxes, duties or bank charges that may apply.
Demo access
We may offer a shared demonstration workspace. Demo data is public, shared among visitors, may be edited by anyone with access, and is reset or purged periodically without notice. Do not enter real, confidential or personal data into the demo. Demo access is provided for evaluation only, without any warranty.
Acceptable use
You agree not to misuse the Service, including by attempting to access another company's data, probing or breaching security, disrupting the platform, uploading unlawful or infringing content, reselling the Service without authorization, or using it in violation of any applicable law. We may suspend access immediately for conduct we reasonably consider harmful.
Your data & responsibilities
You retain ownership of the data you enter into your workspace and grant us the limited rights necessary to host and operate the Service on your behalf. You are solely responsible for the legality, accuracy and backup of your data, and for ensuring your payroll and tax practices comply with the regulations applicable to you. Our handling of personal information is described in our Privacy Policy.
No professional advice
The Service provides tools to assist with payroll and financial administration. It does not constitute accounting, tax, legal or professional advice. Tax tables, calculations and outputs are provided for convenience only; you are responsible for verifying them and for compliance with applicable law.
Availability & support
We aim to keep the Service available and reliable but do not guarantee uninterrupted, timely, secure or error-free operation. We may perform maintenance, impose limits, or modify or discontinue features at any time, with or without notice.
Disclaimers
To the fullest extent permitted by law, the Service and all content are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that the Service will meet your requirements, be secure, or be free of errors, viruses or data loss.
Limitation of liability
To the fullest extent permitted by law, InternalPayroll, its owners, operators, employees and suppliers shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, revenue, data, goodwill or business, arising out of or related to your use of the Service or your inability to use it, even if advised of the possibility of such damages. Our total aggregate liability for any and all claims relating to the Service shall not exceed the amount you paid us for the Service in the three (3) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Indemnity
You agree to indemnify and hold harmless InternalPayroll and its operators from any claims, losses, liabilities and expenses (including reasonable legal fees) arising from your data, your use of the Service, or your breach of these Terms.
Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or conduct we reasonably consider harmful. On termination we may make your data available for a reasonable period on request, after which it may be deleted, subject to legal requirements.
Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws applicable at the operator's principal place of business, without regard to conflict-of-laws principles, and you submit to the exclusive jurisdiction of the competent courts there for any dispute.
Contact
Questions about these Terms? Email us at info@internalpayroll.com.